The tour can be canceled without prior notice for reasons of force majeure and in this case the excursion can be rescheduled at no additional cost. The tour takes place rain or shine. if you had hotel pick-up, please respect their schedule so as not to miss your return transportation. Do not stand while the bus is in motion, there are very low trees, power lines and bridges, stay alert and dock if you need to. The route is subject to change due to traffic delays, municipal ordinances or City events. The ticket is 100% non-refundable (we will only do it if you cancel within 24 hours before the tour) We are not responsible for any delay, loss, damage or injury of any kind. For any additional information during the operation, contact us at this number +13058146416. Due to the laws of the City of Miami, we are not authorized to pick up passengers at the hotels on Ocean Drive. If you are staying at any of these hotels, you should contact us to offer a nearby location for you. If you miss the tour, there is no refund. You can only reschedule within the next 3 days of the initial date of the tour. The pick-up times vary according to your location, please pay attention to your E-mail after booking the tour, we will provide you with the pick-up time and you must be 10 minutes before the scheduled time so that the bus does not leave you behind.